How to Order
Placing an order with Busy Body Kids should be easy and enjoyable!
Busy Body Kids is proud to supply:
- Shopping centres
- Caravan parks and campgrounds
- Restaurants, resorts and clubs
- Schools and P&C groups
- Party and event planners
- Council events, libraries, child care centres and youth groups
- Churches and Community groups
with bulk quantities of unique, high-quality kid-friendly craft activities, themed giveaways and event supplies at accessible prices.
To place an order with us, you must be able to verify your business or organisational status. If you are an individual wishing to place an order, please contact us for information on retail purchasing options.
Orders can be placed online, via fax to (02) 9475 4069, or by email to sales@busybodykids.com.au. You can download and print an order form here. We are happy to answer product enquiries or discuss options with you by phone on (02) 9011 7310. Phone orders will be accepted, however if you place a phone order with us, we will ask you to approve a quote in writing prior to processing your order.
Please use the information below to place an online order:
Step 1: Create an Account
To view product prices and add items to your shopping cart, please create an account. Once your details have been verified, your account will become active and you will have access to pricing, and the ability to create a shopping cart. We will contact you if we need additional information to activate your account.
Step 2: Select Products
To find specific products, use the menu on the left side menu to search by category, event theme, or by products specifically recommended for your industry. A search option is also available at the top right of the screen. Use this to search by keywords to quickly and easily find specific items.
PLEASE NOTE:
As BUSY BODY KIDS is a wholesale supplier of bulk quantities, we require a MINIMUM ORDER OF $100, ex GST and shipping.
Step 3: Checkout
Once you have completed your order, checkout is quick, easy and secure. Your billing and shipping details can be loaded automatically using your account information. If you require a Purchase Order number to correspond with your invoice, or any other relevant details (event date, delivery instructions, etc) regarding your order, please enter it at checkout.
Occasionally, products on our website will be out of stock. In this case, you will be contacted with further information. You can choose to place the out of stock item on back order to be shipped at no extra cost when it becomes available, or remove the item from your order altogether. If you deceide not to back order the item, you can either receive Busy Body Kids shopping credit to apply toward your next order, or we can refund the purchase price of the item in full.
Step 4: Payment Options
Payment options include credit card (Visa, Mastercard), PayPal, direct bank deposit, or invoice account.
For Credit Card/PayPal payments:
Payments will be processed immediately upon order completion, using our secure payment gateway. You do not need to have a PayPal account to access the credit card payment gateway. Once your payment is approved, you will receive confirmation of your transaction and a tax invoice.
For Direct Bank Deposit payments:
If you choose this payment option, you will receive an email confirming your order total and the Busy Body Kids bank account details. Your order will be processed immediately upon our receipt of your payment. Please allow up to three working days for payments to be received. To ensure your payment is allocated to the correct order, please include the Busy Body Kids Invoice/Order Reference Number that appears on your order confirmation as the direct deposit reference. Orders will be held for seven working days pending payment. If, after seven working days, arrangements have not been made for payment, your order will be cancelled.
For Invoice Accounts:
We appreciate that payment flexibility is an important factor for many businesses, therefore we offer Accounts with 14 Day Terms. If you select this option upon checkout, and are not an established Invoice Account customer, we will contact you promptly to complete the Invoice Account application process. If you are considering purchasing from Busy Body Kids and wish to set up an Invoice Account for future use, please contact us via email sales@busybodykids.com.au or by phone (02) 9011 7310.
Approved Invoice Account customers can use this option at any time with orders being processed immediately upon submission. An invoice will be forwarded when the order is dispatched and payment is due 14 days from the invoice date. Bank account details and payment terms will be listed clearly on the invoice. Invoice Accounts will be reviewed for suspension if payment terms are not met.
Step 5: Delivery
You will receive confirmation when your order has shipped. Orders will be dispatched as quickly as possible, though in some cases, delays may occur. Please allow a maximum of 3 weeks for order shipment. If you have an event deadline, please let us know and we will do everything possible to accommodate it. For more information, please see our Shipping & Returns page.
We hope you enjoy shopping with Busy Body Kids. If you need additional information, or ideas to suit an event theme, please contact us - we are happy to help!
